Shipping Policy

Thank you for choosing JainChan! We want to make sure your shopping experience is as smooth as possible, and that includes getting your items to you in a timely manner. Here’s everything you need to know about our shipping policy:

1. Processing Time:

• Orders are processed within 1-2 business days after they are placed.
• Please note that processing time may be extended during peak seasons or promotions.

2. Shipping Methods:

• We offer standard and expedited shipping options.
• Standard shipping typically takes 3-10 business days, while expedited shipping takes 1-3 business days.
• Shipping times may vary based on your location and any potential delays with the carrier.

3. Shipping Costs:

• Shipping costs are calculated at checkout based on your location and the chosen shipping method.
• We may offer free shipping promotions, so be sure to check for any ongoing deals.

4. Order Tracking:

• Once your order is shipped, you will receive a confirmation email with a tracking number.
• Use the tracking number to monitor the status and estimated delivery date of your package.

5. Address Accuracy:

• It’s crucial to provide accurate shipping information. We are not responsible for orders shipped to incorrectly provided addresses.

6. Delays and Issues:

• While we strive for timely deliveries, there may be unforeseen circumstances, such as weather conditions or carrier issues, that could cause delays. We appreciate your understanding in such cases.

7. Order Changes and Cancellations:

• Once an order is placed, changes or cancellations may not be possible. Please double-check your order before confirming.

9. Missing or Damaged Items:

• If your order arrives with missing or damaged items, please contact our customer support team within 1-2 days of receiving your order, and we will assist you in resolving the issue.

If you have any further questions or concerns regarding our shipping policy, feel free to reach out to our customer support team at jainchanofficial@gmail.com.

Thank you for shopping with JainChan!